Occupational Profile
Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications software, testing, analysis tools, measurement, off line programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required.
Entry Requirements
Individual employers will set the selection criteria for their apprenticeships. In order to optimise success, candidates will typically have 5 GCSEs at Grade 4 minimum or equivalent, including Mathematics, English and a Science.
Duration
36 – 48 months
Qualifications and Studies
After a period of foundation skills and technical knowledge development, all apprentices will be required to achieve the following qualifications:
- Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
- Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
- Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence)
End Point Assessment
When an Employer believes an apprentice is ready for this stage, the apprentice is put forward for the end point assessment. This includes:
End Point Assessment Elements
- Occupational Competence
- Professional Competence (EngTech)
End Point Assessment Grading
- Fail
- Pass